DCM HealthcareLLC
SBA-Certified Veteran-Owned Small Business

Quality data your leadership team can act on.

I help hospitals, cancer programs and physician groups get their quality and safety reporting right, then turn it into dashboards people open every week. I spent fifteen years leading clinical operations informatics at MD Anderson Cancer Center. Now I work directly with your team.

Serious safety events per 10,000 patient days Illustrative u-chart
Monthly rate Center line Control limits
Who I work with
  • Hospitals and health systems
  • Cancer centers and oncology practices
  • Physician groups and clinics
  • Federal health agencies and primes
Services

Start small. Keep what works.

Most clients start with a fixed-fee diagnostic. It shows you how I work before you commit to anything bigger.

Fixed fee · 2 to 3 weeksStart here

Quality Data Diagnostic

I trace how your quality and safety numbers get built, from the source data to the board report. You get a written findings report that shows where the numbers break down and what to fix first.

Project

Oncology Quality Metrics Audit

A full review of your cancer program's measures, including CMS PCHQR and MIPS quality. I check definitions, abstraction and submission, then show where you stand against peer cancer hospitals on a risk-adjusted basis.

Project + monthly support

KPI and Executive Dashboards

Tableau or Power BI dashboards built around the handful of measures your executives review. Control limits are built in, so a real change looks different from normal month-to-month noise.

Half-day or full-day

High Reliability Workshops

Sessions for leaders and frontline teams on high reliability principles, safety event review and a reporting cadence that sticks. The material comes from the safety work behind an 80% drop in serious safety events.

Monthly retainer

Ongoing analytics support

Once your dashboards are live, I keep them running. That means data refreshes and fixes, a monthly performance review with your quality leaders, and an experienced person to call when a measure moves and nobody's sure why.

Ask about a retainer
How it works

From first call to monthly support

  1. Talk for 20 minutes

    You tell me what isn't working. I'll tell you plainly whether I'm the right fit. No charge.

  2. Run the diagnostic

    A fixed-fee review of your data and reporting. You see my approach and a prioritized fix list before signing up for more.

  3. Fix it, then keep it running

    We work through what the diagnostic found. If ongoing support makes sense, we move to a monthly retainer.

Doug Browning, founder of DCM Healthcare
Doug Browning, MBA Founder, DCM Healthcare LLC
About

Two decades in healthcare quality and analytics

Most of my career was at MD Anderson Cancer Center, where I led clinical operations informatics from 2011 to 2026. My teams built the quality reporting, peer benchmarking and dashboards that executives used to make decisions. I started DCM Healthcare to bring that same work to organizations that don't have a big analytics department, or have one that's stretched thin.

  • LeadershipDirected a 25-person informatics team and a $3.5M budget as Director of Clinical Operations Informatics at MD Anderson.
  • SafetyLed the analytics behind multidisciplinary work that cut serious safety events by 80%.
  • RevenueRan a MIPS quality reporting initiative on Epic data that brought in more than $1M in new revenue for the physician group.
  • BenchmarksPicked as an early validator of the Vizient Oncology Scorecard, now used by more than 114 oncology hospitals and programs.
  • ServiceU.S. Army veteran, 1990 to 1994. Served in Korea as a Korean linguist.
For federal buyers and primes

Certified, registered and ready to team

DCM Healthcare is an SBA-certified Veteran-Owned Small Business with an active SAM.gov registration. If you're a prime with veteran-owned subcontracting goals and healthcare quality, patient safety or analytics work, I'd like to talk.

Status
SBA VetCert VOSB
UEI
J12PAT866KC9
CAGE
237V9
NAICS
541611 (primary), 541512, 541690
Location
Friendswood, Texas

Let's look at your numbers.

Send a note or call. I'll set up a 20-minute conversation about what you're tracking and where it's falling short.